Before you contact us, please do the following:

• Look at the help file: it may already contain an answer to your question. A lot of people ask us something like "how do I...", even though the complete information is there.
• Visit our downloads page. There is a good chance that you'll find the newest version of program there. If the serious bug has been found in the program, but the new version is not ready yet, we will make the hot fix for it.

But if you still have a problem with program and nothing else helps, please contact our e-mail support support@wholegroup.com. You may expect a reply in 24 to 48 hours, but usually much faster. Please provide as much information as possible to expedite the support request fulfillment. If you are a registered user of our products, please provide order number, e-mail along with your message.